Had a MAJOR problem getting answers from Lavina, some emails were never answered, very poor response from Mexitours when I wanted info as to when the group meets (got 3 different answers), left hand doesn't know what right hand is doing, asked how many in the tour, said 6 (it was 13), asked if it was bilingual- said no - it was. Leader had never led a bilingual tour - FUN!.
In final documents (3 weeks prior to departure) I found out the tour was bilingual-would never have booked!! Unless you want a very frustrating tour I suggest you spend your money with a reliable, upfront company.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Indus Travels. The most disappointing about tour at Indus Travels was felt uneasy throughout tour Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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